Terms of Service
Effective Date: June 14, 2026
- Practice Control: Your clinic/practice is the Data Fiduciary under Indian law (DPDP Act 2023), and Māvanta acts strictly as your secure Data Processor.
- Non-Clinical Utility: Māvanta is an administrative scheduling and practice ERP utility. Clinical care and treatment decisions remain 100% the responsibility of licensed practitioners.
- Pricing Control & Protection: The Owner retains full rights to set pricing for new signups. Existing users receive 7 days' advance notice prior to any fee changes with full vault export rights.
1. Legal Entity & DPDP Act 2023 Compliance
By accessing or using the Mavanta software platform (operating under the brand "Māvanta"), you agree to comply with these Terms of Service and the Digital Personal Data Protection (DPDP) Act, 2023 of India. The platform is owned and operated by sole proprietor Madhavan C ("the Owner").
Under Section 6 of the DPDP Act 2023:
- Clinic / Practice Owner acts as the Data Fiduciary, responsible for determining the purpose of collecting client/patient data and securing valid consent.
- Māvanta acts as the Data Processor, processing data solely on behalf of and according to the instructions of the Data Fiduciary.
2. Promotional Period & Subscription Pricing Policy
Māvanta is currently provided free of charge during a promotional rollout phase. The Owner reserves the right to manage subscription pricing and fees under the following guidelines:
- New Account Signups: The Owner retains sole discretion to modify subscription pricing, tier limits, and feature availability for any new user accounts at any time without prior notice.
- Existing Registered Accounts: For clinics with pre-existing registered accounts during the promotional period or on an active subscription, any introduction of mandatory fees or subscription price changes will be communicated at least seven (7) days in advance via email or platform notification.
- Data Export Right: Existing account owners who choose not to accept updated pricing terms retain the right to export their complete practice data vault (in CSV/JSON format) prior to the fee effective date without penalty.
3. Data Fiduciary Responsibilities
As the Data Fiduciary, your practice is solely responsible for:
- Obtaining unambiguous, informed consent from clients or their legal guardians before logging personal data into Māvanta.
- Ensuring that all client entries, progress notes, and service records are accurate and collected for lawful purposes.
- Fulfilling statutory client requests under the DPDP Act 2023 (e.g., data correction, erasure, or consent withdrawal).
4. Operational Tool & Non-Clinical Disclaimer
Māvanta is strictly an administrative scheduling, workflow, and financial ledger tool. It does not constitute an Electronic Health Record (EHR) diagnostic engine under MoHFW guidelines, nor does it provide clinical diagnosis, medical advice, or treatment protocols.
Licensed healthcare specialists, therapists, and practice owners bear 100% sole clinical, ethical, and legal liability for all patient care, record accuracy, and professional advice.
5. Limitation of Liability & Indemnification
To the maximum extent permitted by Indian law, the platform is provided "AS-IS" and "AS-AVAILABLE" with zero express or implied warranties.
Liability Cap: During any free promotional usage period, the total legal liability of the Owner (Madhavan C) and Māvanta is strictly capped at INR 0 (Zero). Following the introduction of paid subscriptions, total liability shall not exceed the subscription fees paid by your practice in the three (3) months preceding the claim.
6. Governing Law, Jurisdiction & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Chengalpattu, Tamil Nadu, India.